FAQs

ALL ZOMODO faucets are made from 100% SUS304 or 316 stainless steel

Q: SO WHAT’S THE DIFFERENCE BETWEEN STAINLESS STEEL AND BRASS FAUCETS?

Health & Safety

  • Stainless steel is lead-free → safe for drinking water.
  • Brass may contain small amounts of lead, even if labelled “low-lead.”

Durability

  • Stainless steel is harder and stronger → lasts longer in busy kitchens.
  • Brass is softer and can wear out faster.

Corrosion Resistance

  • Stainless steel resists rust and corrosion very well.
  • Brass can corrode over time (dezincification).

Hygiene

  • Stainless steel is non-porous → easier to clean, bacteria don’t stick.
  • Brass can tarnish and hold more grime.

Safety Standards

  • Stainless steel often meets stricter safety certifications without coatings.
  • Brass usually needs plating (nickel, chrome, etc.), which can wear off.

Sustainability

  • Stainless steel is 100% recyclable.
  • Brass is recyclable too, but harder to process because of lead content.

Style

  • Stainless steel → modern, sleek look.
  • Brass → traditional, classic look.

Cost

  • Stainless steel faucets cost more upfront, but last longer.
  • Brass is cheaper but may not be as safe or durable.

Q: MY ZOMODO SINK SHOWS SCRATCHES SHORTLY AFTER INSTALLATION. WHAT CAN I DO?

  • All stainless steel will scratch, especially high-lustre finishes like Cayman, Montego, and Integrato.
  • That’s why every Zomodo sink includes a Sink Care Pack (polishing cream, oil, and scouring pads).
  • Use this kit to buff out early scratches and keep your sink shiny.
  • Over time, scratches blend into a natural finish called a patina. The sink will look slightly softer, but scratches become less noticeable.
  • Additional cleaning products can be purchased in our Product Care Section.

Q: WILL MY (PEARLARC) PVD COLOURED SINK SCRATCH? WILL THE COLOUR COME OFF?

  • Yes, all stainless steel scratches. PVD sinks are no different.
  • Unlike coatings (paint, powder coating, plating), PVD is deposited into the steel at the molecular level.
  • Normal light scratching will not penetrate the PVD membrane and just appear as a duller coloured area on the sink.
  • Over time, your sink will develop a coloured patina that blends scratches into the finish.
  • We recommend to read about the (PearlArc) PVD technology in the PearlArc Collection Section to get a basic understanding of the colouring and protective scratch resistant process.
  • Avoid abrasive cleaners, steel wool, or heavy-duty scouring pads. Rubbing the sink aggressively with these items may significantly wear the coloured surface and even penetrate the (coloured) PVD membrane

Q: WHAT IS PVD AND HOW DOES IT COLOUR STAINLESS STEEL?

  • PVD (Physical Vapor Deposition) is a vacuum-based coating process that deposits an ultra-thin, extremely durable metal-compound layer onto stainless steel.
  • The color comes from the coating itself, not paint or dye—and it becomes part of the surface.

Step-by-step: how stainless steel gets its PVD color

  • Surface preparation (critical step). The stainless steel part is: Polished / brushed to final finish, Ultrasonically cleaned, Degreased and dried. *Any defect here shows through the coating—PVD does not hide flaws.
  • Vacuum chamber loading: Parts are placed inside a sealed vacuum chamber, and air is removed to create an ultra-low-pressure environment.
    • Why?
    • Prevents contamination
    • Allows atoms to travel freely and bond cleanly
  • Metal target vaporization: A solid metal target (commonly titanium, zirconium, or chromium) is energized using:
    • Electric arc (Arc PVD)
    • Magnetron sputtering (Sputter PVD)
    • This turns the solid metal into a metal vapor (plasma).
  • Reactive gas = color creation. Reactive gases are introduced:
    • Nitrogen (N₂) → gold, bronze, champagne
    • Carbon (C₂H₂ / CH₄) → black, graphite
    • Oxygen (O₂) → blue, rainbow, oxide tones
    • The metal vapor reacts with these gases to form metal nitrides / carbides / oxides, which determine: Color, Hardness, Chemical resistance
  • Atomic bonding to stainless steel. The vaporized particles:
    • Accelerate through the plasma
    • Bond at the atomic level to the stainless steel
    • Build up a coating only 1–5 microns thick
    • This is why PVD: Doesn’t peel, Doesn’t flake, Keeps sharp edges crisp.

Q: WHY IS (PEARLARC) PVD IDEAL FOR FAUCETS, SINKS AND HARDWARE?

  • Durability advantages
    • Hardness: ~2000–3000 HV (vs ~200 HV for chrome)
    • Scratch resistance: dramatically higher
    • Corrosion resistance: excellent (salt, cleaners, humidity)
    • UV stability: won’t fade or yellow
  • Aesthetic advantages
    • Metallic depth (not flat like paint)
    • Consistent tone across batches
    • Can be satin, brushed, or mirror
  • What PVD is not

❌ Not paint

❌ Not electroplating

❌ Not anodizing (that’s for aluminum)

Q: I ORDERED A ZOMODO PRODUCT AND IT HASN’T ARRIVED. WHAT SHOULD I DO?

  • Please contact the retailer or wholesaler where you placed your order.
  • If the product is on back order, they should be able to give you an estimated delivery date.

Q: WHAT IS A PROPACK 5 OR 5-PACK IN THE ZOMODO PROJECT SINK PROGRAM?

  • The PROPack 5 (or 5-Pack) consists of 5 individually wrapped sinks stacked in lots of 5 in a reinforced Master Box.
  • The PROPack 5 is ideal for small job sites of 5-20 units and keeps the sinks well protected and easy to transport.
PROPack 5.jpg